Terms & Conditions
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Prices:
Our prices are valid from Mai 2008, including all taxes. In addtion shipping charges will accrue.
All pricing changes and other amendments are reserved to us.
If nothing further is mentioned, the prices are by piece.
Delivery:
The delivery of our goods will be done as soon as possible upon receipt of order. Please note that longer waiting periods may occur.
In order to protect trees, we will try to reuse recycled packing material whenever possible. For the countries we do send, please check the list bellow.
Complaints and Returns:
We only accept returns after consulting us by phone.
Complaints must be made within 8 days of receipt of the instruments; we cannot accept deliveries that have not been prepaid.
All our instruments are handmade, have been manufactured to the highest quality standards in the respective locations and were chosen with great care. Therefore, slight deviations in colour and shape of the instruments from the items pictured here are normal and do not pose a quality infringment or reason to return.
Terms of payment:
Following methods of payment are possible:
prepayment (bank transfer, Paypal or Credit card) and cash on delivery (only for Switzerland and Liechtenstein) . For cash on delivery extra charges will accrue.
Placing their order, the customer expressly accepts these Terms and Conditions.
Any dispute arising hereunder shall be settled before a competent court in Aarau.
Bank Details:
Bank: Aargauische Kantonalbank, 5001 Aarau
Bank code: 50-6-9
Account number: 16 1.255.321.91 IBAN: CH62 0076 1016 1255 3219 1
BIC/Swift: KBAGCH22
Account holder: Eppenberger Brigitte
Grabenstrasse 10
4805 Brittnau
Switzerland
List of countries we send our Instruments:
Country Name Country Code
Austria AUT Belgium BEL Bulgaria BGR Canada CAN Croatia HRV Cyprus CYP Czech Republic CZE Denmark DNK Estoni EST Finlan FIN France FRA Germany DEU Gibraltar GIB Greece GRC Greenland GRL Hungary HUN
Iceland ISL Ireland IRL Italy ITA Jersey XJE
Latvia LVA
Liechtenstein LIE Lithuania LTU Luxembourg LUX Macedonia MKD Malta MLT Moldova, Republic of MDA Monaco MCO Netherlands NLD Norway NOR Poland POL Portugal PRT Romani ROM Slovakia SVK Slovenia SVN Spain ESP Sweden SWE Switzerland CHE Turkey TUR Ukraine UKR United Kingdom GBR Vatican City State VAT Virgin Islands (British) VGB Wallis and Futuna Islands WLF |
| Last Updated on Tuesday, 09 February 2010 09:58 |
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